SAR Group operates awonwater.com website (Water supplier).
WHAT WE DO WITH YOUR INFORMATION?
When you visit our website, as part of the buying and selling process, we collect the personal information provided by the users/registrants you give us such as your name, address and email address.
When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete an order, verify your details, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
- Google’s use of advertising cookies enables it and its partners to serve ads to the users based on their visit to the site and/or other sites on the Internet.
- You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, the item you have received is not the same as what you had ordered or must be either defective or damaged. While returning the product should be unused and in the same condition that you received it. It must also be in the original packaging condition.
- Pet bottles of 500ml or 1 Litre
To complete your return, we require a receipt or proof of purchase.
Can send your purchase back to the manufacturer address mentioned on the packaging also.
There are certain situations where only partial refunds are granted: (if applicable)
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your Debit/credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us: email@example.com
Offer items (if applicable)
Only regular priced items may be refunded, unfortunately, offer items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@awonwater and we will exchange the items.
To return your product, you should contact us over email with details of your Order number and product descriptions sent to sales@awonwater or WhatsApp us on: +91 88778 87705 we will pick up the goods from the shipping address to which the goods were delivered.
Shipping costs are free. Depending on where you live, the time it may take for your exchanged product to reach you may vary.